Cloud Data Migration Service

Cloud Migration & Managed Services. Bridge the Gaps, Streamline Processes

Focus on What Matters Most — Your Business

Keeping an IT environment running smoothly requires constant attention and the availability of a highly skilled staff. Yet, many organizations are overwhelmed by rapidly changing business demands and the ability to retain proper IT talent.

Public Cloud hosting solutions are gaining in popularity, with a 35% annual growth rate. Vuma Africa now providing cloud-based computing and infrastructure services. Vuma Africa Technologies has strong partnerships with both firms and a fast-growing Cloud Service Management Practice. With Cloud Managed Services from Vuma Africa Technologies, organizations can outsource application maintenance, upgrades, configurations and management, enabling IT teams to focus on more strategic priorities. We can help you architect new solutions in the cloud or move your existing workloads into the cloud.

Cloud Service Management Offerings

PERFORMANCE AND SECURITY MONITORING

  • Server and application status
  • Utilization of Servers, RAM, Storage
  • Overall system performance
  • Firewall security
  • Generation of reports
  • Issue tracking
  • Server and application status

SYSTEM MANAGEMENT

  • Disaster Recovery and Business Continuity Planning
  • Creating and managing Storage Solutions
  • Installation of OS patches
  • Application Upgrades
  • Security fixes
  • Penetration testing
  • Vulnerability testing
  • Documentation of configuration changes
  • Coordination of third party software support
  • Networking and Security

FLEXIBLE PRICING MODELS

  • Pricing for Vuma Africa Managed Services is provided on a shared services model.
  • Partial resource allocation is acceptable and off-hours resources are likewise shared between multiple clients.
  • Support pricing is based on our assessment of both the size and complexity of the system environment.
  • Pricing is based on a blended rate based on a mix of onshore and offshore resources.

MAINTENANCE ACTIVITIES

  • Server optimization
  • Managing data and backups
  • Server backup/restore

CLIENT SUPPORT

  • Level 1 and/or 2 Helpdesk (depending on client need)
  • Access control (if desired)
  • 24×7 Support with SLA’s based on client needs